24th October 2011
Dear Lorraine & Emer,
Please find cheque payment for recent invoices attached. We would also like to record our appreciation for the work Dave did, along with the pleasant & efficient manner in which he carried it out. It was a pleasure to have someone working on our properties who knew what he was on about & could work swiftly to identify/rectify problems with our heating.
Nigel Vivian, Kingston Upon Thames
17th December 2010
My husband & I would both like to thank you so very much for all the help you gave us in trying to sort out our heating problems in our drawing-room. You took much care in going through the plans & specifications, so that we were able to confirm our suspicions that it was the make of thermostat we had used – in hindsight, being our own fault for not using Heat Profile’s thermostat in the first place, but the ones we choose seemed slightly more discreet! Again, thank you for suggesting the right one from your own products & then providing it.
Above all, we must thank you for all your kindness & patience it talking our electrician through the thermostat installation & set up. I could not believe how helpful you were & so courteous at the end of a long day for you with an ill-tempered electrician!
We are so pleased with the results, it being the first time in over a year that we are comfortable with the temperature & don’t sit shivering miserably.
With many grateful thanks
Elizabeth Anne Morgan, Surrey